Get in touch
Have questions about your order, or a general enquiry?
How can we help?
FAQ
Ordering
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the customer service tab.
Can I cancel my order?
We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Shipping, Returns & Exchanges
How long do I have to return my purchase?
Due to COVID-19, we are not allowing returns or exchanges to ensure the health of our customers and team.
We appreciate your understanding, as we navigate through these uncertain times.
Can I exchange an item?
Due to COVID-19, we are not allowing returns or exchanges to ensure the health of our customers and team.
We appreciate your understanding, as we navigate through these uncertain times.
Do I have to pay for my return?
Due to COVID-19, we are not allowing returns or exchanges to ensure the health of our customers and team.
We appreciate your understanding, as we navigate through these uncertain times.
How do I return?
Due to COVID-19, we are not allowing returns or exchanges to ensure the health of our customers and team.
We appreciate your understanding, as we navigate through these uncertain times.
Pre-Order
Pre-Ordered items are items reserved with an estimated shipping date. Estimated shipping dates are ESTIMATED and may change depending on the vendor.
Of course, you will be notified as soon as this has been made aware.
All pre-orders MUST be paid in full at the time of reservation. Customers will be notified via email when item(s) are ready to ship. Pre-Orders are treated as all other purchases. Orders cannot be canceled once orders are completed with an order number.
Inventory
If an item has sold out or is out of stock after your order has been placed you will be notified via email.
Unfortunately, an item can be sold out at any time before the daily update. We apologize should this happen in advance and will notify you accordingly. Thank you for your patience.
